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brigdh: (you give me brainfever~)
[personal profile] brigdh
On Saturday, I needed a book for a class that my university's library did not have, but which I noticed was available on the New York public library's website. I hadn't been to the New York public libraries before; I know I should have, but the abundance of used book stores in this city meant that I could usually simply buy whatever I wanted, usually without paying more than a few dollars for a book, or even no more than fifty cents. So I'd not yet gotten around to getting a library card.

But this weekend I needed this book, and so I borrowed Racheline's card and went to the library. After some small difficulty finding the place (since I had the wrong address), I discovered the first of my problems with the library: when one goes into a library, typically they have computers set up so that one may look up the call numbers of the book one wants, and then locate it within the building. The New York's library's computers require you to type in your account number and a password before you can use them.

Wait. Let me explain this. These computers do not have access to the internet. These computers cannot be used by random people to check email, surf the web, write their screenplay, or any other random activity which might impede others' access to the computer. The only program these computers have on them is the one that searches for books within the library. Why is this access restricted? And sure, most people in the library probably do have library cards, but I'm sure there's plenty of situations in which people don't- children who check out books on their parents' card, people who want to use the library for research without checking things out, people who use libraries as just a place to go after school or work. And now they can't even find out what is in the library.

I didn't know Racheline's password, but I knew the book I wanted was about ancient India, so I just followed the maps to the history section and then wandered around until I noticed others on the topic. It was a bit annoying, but not a big problem.

There was a fiction book I wanted, and thought I'd check to see if they had it before I left. It was one of Tamora Pierce's Tortall books, which are popular enough that I assumed there was a good chance the library would have it, and figured I should check in their YA section.

I had to ask for directions twice before I could find the YA section. Imagine, if you will, a square area with windows running along the left hand side and the path through the library on the right hand side, walls to the top and bottom, all the space full of shelves of videos parallel to the windows. Picture the shelf furtherest in the top left corner, and thus furtherest away from where you would walk if you weren't looking for a video, but rather, you know, books. This shelf, and only the side facing towards the window and therefore not visible from within the library, was the YA section.

I was annoyed enough when I finally found it, as you can probably tell. But then I started to see if they had the book I wanted, and realized that it was not alphabetized. And I don't mean that it was sort of disorganized and messy. I mean that this shelf had never been alphabetized in its life. Books by a single author were scattered randomly. Copies of the same book were feet apart from one another. Spanish-language books were mixed in with the English-language books; non-fiction was strewn throughout fiction; books that were clearly not YA (The Count of Monte Cristo,for example) were not only on the shelf, but had YA stickers on them. I was so irritated that I sat down and started at least alphabetizing things for about an hour before I gave up. And this wasn't some ghetto branch library where I would be annoyed but unsurprised; this was a library right in midtown, in fact, right across the street from the famous library with the big stone lions and Bryant Park.

Maybe I am spoiled, because my hometown has an excellent public library system. But seriously, what the hell is wrong with the New York public libraries? No wonder people don't read, if this is what they have to deal with.

Date: 2007-09-12 01:57 am (UTC)
From: [identity profile] lady-ganesh.livejournal.com
That. Is confusing stuff.

Date: 2007-09-13 01:52 am (UTC)
From: [identity profile] lady-ganesh.livejournal.com
"Libraries are for everyone! Who has a card. In their hand. RIGHT NOW."

Date: 2007-09-12 02:45 am (UTC)
From: [identity profile] keelieinblack.livejournal.com
Oh god, the description of that mess gives me pain in my soul. Even allowing for the usual jumble of YA sections and damage that patrons in high-traffic libraries can do to the shelving order, there's still no good excuse for that sort of chaos. (The shelving of The Count of Monte Cristo in that spot might have been correct, though--it's very common these days for public libraries to place additional copies of major literary classics in the YA/Teen sections.)

I hope you were able to find the Tamora Pierce book you wanted, at least!

Date: 2007-09-12 03:33 pm (UTC)
From: [identity profile] wordsofastory.livejournal.com
(I can sort of see the argument for putting the Count of Monte Cristo there. There was another book which I remember struck me as really wrong, but I can't remember what is was, heh.)

Alas, I wasn't! But I should soon be receiving a library card of my own, and then I'll do a search to see which branch of the library has the Tamora Pierce book (someone has to!), and get it then.

Date: 2007-09-12 02:54 am (UTC)
weirdquark: Stack of books (hysteric librarian)
From: [personal profile] weirdquark
What kind of public library restricts access to searching the catalog? Why do this? Are they tracking what people search for? Because they're not supposed to do that.

I used to volunteer at my local public library when I was in high school and would shelve mostly fiction and the 700s. (Which are the art books.) There tended to be three carts of 700s and one cart for any other Dewey group -- and they were in terrible condition. But when patrons are helpful and put books back themselves, things get out of order. And when librarians don't have the time to organize the shelves they stay out of order. I occasionally tried to reorganize the shelves, mostly because that way I didn't have to decide if I should put 723.7 after the books that went 722.8, 723.2, 723.5 or the section a shelf later that had 722.9, 723.4, and 723.6. But it was a good little public library.

Date: 2007-09-12 03:53 pm (UTC)
From: [identity profile] wordsofastory.livejournal.com
I know! I can't imagine what the point of the restriction was. I assumed that it might have something to do with reserving the computers just for people who wanted to use them for their intended purpose, but I can't see that that would be a big problem.

I probably shouldn't, really, have taken it upon myself to try and organize things since I don't know what system the library preferred, but I was to annoyed to think of that, heh.

Date: 2007-09-12 04:56 pm (UTC)
From: [identity profile] ladyofthelog.livejournal.com
Man, I work at my university's main library and the shelving department here would have a coronary at what you're describing. But that might be the different between a privately funded academic library and a public library. When there's downtime for the shelving staff here, they send people out to "shelf read" and organize high-traffic areas that get jumbled easily.

Date: 2007-09-13 05:31 pm (UTC)
From: [identity profile] wordsofastory.livejournal.com
Good point. Though one would think this would be a public library with plenty of sources of funding, but then I do admit I don't know that many details of it.

Date: 2007-09-12 05:32 pm (UTC)
From: [identity profile] redshoeson.livejournal.com
Columbus Metropolitan Libraries = ♥ ♥ ♥

Date: 2007-09-13 05:31 pm (UTC)

Date: 2007-09-12 10:59 pm (UTC)
From: [identity profile] ravenbell.livejournal.com
Wow. My sympathies. Just the other day I visited my hometown library for the first time in about eight years, and I couldn't even find the computers. (Supposedly there's one on each floor.) Fortunately I still knew the place well enough that I could find what I was looking for.

The Michael Ende books were still shelved with the science fiction. Eeeesh.

Date: 2007-09-13 05:32 pm (UTC)
From: [identity profile] wordsofastory.livejournal.com
Isn't it so annoying when there don't even seem to be the basics in place in a library? That drives me crazy.

Odd

Date: 2007-12-09 05:51 pm (UTC)
From: (Anonymous)
Actually, NYPL doesn't require you to log into to search the catalog. You may have accidentally stumbled on a computer that wasn't logged in or that was Internet only. Failing that, you could have asked the librarian to look up and fetch the book for you. In the future you should check out the Donnell library. The Central Children's Room is gorgeous with the friendliest staff on the planet and Teen Central (one floor down) has a very easy collection to use. The smaller branches have a hard time these days since the city extended their hours but didn't hire more staff. In any case, you went to Mid-Manhattan, which doesn't even have a children's or teen section except for a very small area. No wonder you couldn't find anything! Come to Donnell. They even have Winnie-the-Pooh (the original toys) under glass.

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